Nick Thomas-Symonds MP welcomes Nationwide’s commitment to Torfaen
Torfaen MP Nick Thomas-Symonds has welcomed Nationwide’s Branch Promise which will see the Pontypool and Cwmbran branches open until at least the start of 2030, an extension of their previous promise of keeping all branches open until 2028.
The Torfaen MP met with Nationwide in June 2025 and stressed the importance of high street banking to people across Torfaen, as well as hearing how they support the most vulnerable customers.
Nationwide is the largest banking brand on the high street with 605 branches across the United Kingdom, and recently launched Nationwide Fairer Futures, a three-year programme that aims to address significant societal issues and support people who face unfair challenges.
In partnership with Dementia UK, Nationwide are delivering dementia specialist Admiral Nurses in 200 branches across the UK including in Torfaen.
Specialist nurses are given a private space within branches to offer 45-minute appointments to provide expert support and advice for anyone affected by dementia – regardless of who they bank with.
Nick Thomas-Symonds MP said: “High Street banking is crucial for so many people across Torfaen, and when I met with Nationwide in June last year, I stressed the importance of their presence in our towns, and their services that constituents rely on.
They provide vital access to in-person banking, and wider support services for vulnerable customers.
I’m delighted they have committed to keeping their branches open in Pontypool and Cwmbran until at least 2030, and I’m sure the news will be warmly welcomed by their customers.”
Sam Croft, branch manager at Nationwide in Pontypool, said: “We’re glad to see our local MP backing branches. Face to face service on the high street is important to protect, and thanks to our branch promise, our customers in Torfaen — and across Britain — can be confident that they can bank with us in whichever way they choose.”